Sign in to your QuickBooks Online company at https://qbo.intuit.com
From the home page screen
- Go the Company “Gear” (upper right corner)
- Select “Your Account” under “Your Company” heading
- Select “Billing Info” under “Your Account” heading
- Click “Edit Billing Info” blue button
- In the Subscription Status section, click the Cancel Subscription link
- Follow the on-screen prompts and it will walk you through the rest
Note: You won’t be able to cancel a QuickBooks Online company via a mobile device.
How to cancel my free trial subscription?
- From the home page screen, select the Company “Gear” (upper right corner)
Choose “Your Account” under Your Company heading
- On the next screen, look for “Subscription Status: Active” and “Cancel Subscription” blue link
- Click this link, answer just a couple questions, and then click Continue Cancellation