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Company Gear Company Settings

How to cancel the QuickBooks Online QBO subscription

Your account will be immediately converted to view only access after you cancel the subscription. It’s highly recommended exporting reports and lists (or printing your data) before canceling the subscription. Also, you can access your data within one year from the date you cancel the subscription.

Export Data - Reports and Lists
Export Data – Reports and Lists

Here’s how to cancel the QuickBooks Online QBO subscription:

  • Log in to your account as an admin user. Then, go to the Gear icon and select Account and Settings under Your Company.
  • From the left side, select the Billing & Subscription tab.
  • Click Cancel subscription or Cancel your trial depending on the service you’re using.
  • Follow the steps on the screen to cancel your subscription successfully cancel your subscription.
  • In case, you don’t see the cancel link, call them.
Cancel subscription or Cancel your trial
Cancel subscription or Cancel your trial

You can also check out this article to get more information about what would happen to your data after you cancel the subscription.

https://quickbooks.intuit.com/learn-support/en-us/cancel-standard-subscription/what-happens-to-my-quickbooks-online-data-after-i-cancel/00/185985

Categories
Company Gear Company Settings QBO QuickBooks QuickBooks Online QuickBooks Online QBO Your Account Your Company

How to cancel a QuickBooks Online Subscription in new QuickBooks Online?

Sign in to your QuickBooks Online company at https://qbo.intuit.com
From the home page screen

  • Go the Company “Gear” (upper right corner)
  • Select “Your Account” under “Your Company” heading
  • Select “Billing Info” under “Your Account” heading
  • Click “Edit Billing Info” blue button
  • In the Subscription Status section, click the Cancel Subscription link
  • Follow the on-screen prompts and it will walk you through the rest

Note: You won’t be able to cancel a QuickBooks Online company via a mobile device.

Gear Your Account
Gear Your Account

Your Account Billing Info
Your Account Billing Info

Your Account Billing Info Cancel Subscription
Your Account Billing Info Cancel Subscription

How to cancel my free trial subscription?

  • From the home page screen, select the Company “Gear” (upper right corner)
    Choose “Your Account” under Your Company heading
  • On the next screen, look for “Subscription Status: Active” and “Cancel Subscription” blue link
  • Click this link, answer just a couple questions, and then click Continue Cancellation
  • Done