It’s very easy to make inactive customer active again in new QBO.
In order to make reactivate a customer, from the home page screen
- Select “Customers” from the blue navigation bar the left
- From the “Customers Center”, select small “Gear” on the far middle right
- Select “Include Inactive” box from the gear drop-down selector
- It will list customers with inactive (deleted) accounts
- Locate and click reactivate a customer from the list
- Select “Make Active” under Customer profile screen
- You will get prompt message like “Customer to delete is now active.”
- See screenshot photos for reference.
![1 home page screen](https://www.newqbo.com/wp-content/uploads/2014/07/1-home-page-screen.jpg)
![2 customer center](https://www.newqbo.com/wp-content/uploads/2014/07/2-customer-center.jpg)
![3 include active](https://www.newqbo.com/wp-content/uploads/2014/07/3-include-active.jpg)
![4 make active button](https://www.newqbo.com/wp-content/uploads/2014/07/4-make-active-button.jpg)
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