Category: Customer Center
-
How to transfer from one customer outstanding balance to another customer credit balance
It assumes one has an outstanding balance and another one has a credit balance. You will need to create a new dummy bank account to handle the transfer. This tutorial video will show step-by-step instruction on how to handle such transactions in new QuickBooks Online. You will need to watch the video in its entirety…
-
How can I record a credit memo to a member (customer) and also have it record an expense?
Example: My Club charges $200 monthly dues. Member bought $30 office supplies with receipt. How to record in new QuickBooks so it will show $170 Net amount due on Customer’s account screen. My Club charges monthly dues. Create Invoice for $200 as a regular invoice When members purchase things for the organization/club Create Credit Memo…
-
How do I apply credit to an Invoice in new QuickBooks Online?
Create “Credit Memo” (Create “+” sign > select Credit Memo under Customers heading) Go to Receive Payment (Create “+” sign > select Receive Payment under Customers heading) You will notice Outstanding Invoices (Transactions) as well as available Credits. Select Invoice and Credit, match with amount received. Customers / Clients: How do I apply credit to…
-
How do I make an inactive customer active again in new QuickBooks Online (QBO)?
To activate a customer that was made inactive: From the home page screen Go to blue navigation bar on the left and select customers tab Select Gear icon (far-middle-right, sits just above the “ACTION” column) From this drop-down list you, choose “Include inactive” Now the customer list will also show all of the inactive customers…
-
How do make inactive (deleted) customer active again in new QuickBooks Online?
It’s very easy to make inactive customer active again in new QBO. In order to make reactivate a customer, from the home page screen Select “Customers” from the blue navigation bar the left From the “Customers Center”, select small “Gear” on the far middle right Select “Include Inactive” box from the gear drop-down selector It…
-
How to create a statement for one specific customer in new QuickBooks Online?
From the home page screen Select the blue navigation bar on the left Select “Customers” which is Customer Center page Locate and Select Customer to print/send Statement You are at a specific customer’s transactions page now. GO to “Create new” blue button at the middle-right section. Select “Statement” from the drop-down create new selector Choose…
-
How do i find the date the invoice was sent to Customer/Client in new QuickBooks Online (QBO)?
From the home page screen Select the blue navigation bar on the left Select Customers/Clients Center Select Customer/Client Filter to show “Open Invoices” Click the Invoice Sent link under Status column Another way is to add “Last Delivered” columns under Transactions list. Select small gear icon (middle-right corner, just under Create new blue button) See…
-
How to email multiple invoices in a batch in new QuickBooks Online?
In order to e-mail multiple invoices in a batch, from the home screen Go to blue navigation bar on the left Select Transactions Select “Sales” under Transactions This will pull up a list of Sales Transactions Click on the orange bar at the top of the screen to show just “Open Invoices” Click the check…
-
How to run customized Sales Report by Sales Rep in new QuickBooks Online?
There is no built-in business report available by Sales Rep in new QBO at this time. By using available custom field on the sales forms (invoice and sales receipt), you can easily get the information by selecting and customizing standard built-in “SALES BY CUSTOMER SUMMARY” report. This quick and easy tutorial video shows you how…
-
How to handle early payment discount taken to an invoice when a customer pays on time? Example: 1% 10, Net 30 or 2% 10, Net 30
In an ideal accounting process, I would think handling discounts taken by the customer would be part of the “Receive Payment” form screen. They will have the additional line to enter discounts given to the customer as negative amount entered and thereby would match customer payment amount. Since the QBO Receive Payment screen is unable…
-
How do I see if a customer/client has paid their invoice by credit card in new QuickBooks Online?
How do I see if a customer/client has paid their invoice by credit card in new QuickBooks Online? Assuming you have opened merchant services with Intuit QuickBooks payment account, to check and verify the customers credit card payments you’ve received You can visit https://merchantcenter.intuit.com Go to Activity Select Reports Select Deposits
-
How do I receive payments from suppliers in new QuickBooks Online?
How do I receive payments from suppliers? Switched to Quickbooks online so bookkeeping tasks easier. The learning curve from Simply is challenging. Have watched Youtube videos, tutorials, taken Lynda course. I do not understand the basic flow. Thanks You will need to consistently follow these very easy basic flows: Customer Invoice ===> Receive Payment (select…
-
My company’s invoices have my personal name on the front in huge letters, How can I remove that label off my invoices?
My company’s invoices have my personal name on the front in huge letters, How can I remove that label off my invoices? On Invoices my company name is on the left with my logo but my personal name is written in huge letters across the top of the page and I need to know how…
-
I recently went to the new quickbooks online. How do I create a billing statement of open items to send to my customers like I used to do easily before?
From the Homepage screen Click “+” sign (top middle) Select “Statement” under Other header How to email statement to a customer? Select “Edit” under Delivery Method column Default could be “None” Select “Email” from the pop up screen and follow the instructions Select “Create/Send Selected Statements” button It will send email and will end with…
-
How do i change the quantity to hours on description section of the Invoice in new QuickBooks Online?
In new QBO, open the Invoice form Click “Customize” button (located at bottom middle) Add personality to your forms will open Select Columns Under Quantity and Rate column, change Quantity to Hours Save See screenshot photo for reference
-
In Peachtree I enter receipts from cash I received into two different accounts. Depending whether is rental payment or security deposit. Now, how do I create cash accounts in QB?
In newQBO, you will need to create new accounts setup in Chart of Accounts: Cash Account (Bank Type) Rental Payment (Income Type) Security Deposit (Other Current Liabilities Type) (From Company Gear, top upper corner > select Chart of Accounts under Settings header) Also, if you are creating Sales Receipt, you will need to Product/Service Item…
-
My customer would like for me to give them a print out of their payment and invoices statement of the last quarter. How do I do this?
In order to provide your customer the most information in the easiest to read format, create statements for your customer. You can do that from the home page screen by clicking on the create button at the top of the screen (the “+” sign) and selecting “Statement” under the “Other” header (If you don’t see…
-
I accidentally sent out a batch of invoices by email. How to figure out which ones got sent in new QuickBooks Online?
From the Homepage screen, go to the blue navigation bar on the left Select Transactions Select Customer Select Gear (Not the company gear located top upper corner. This one is located in the right middle corner next printer and excel icons) Select “Email” and “Status” from the dropdown selector See screenshot photos below for reference…