Categories
Customer Center Customers Invoice

Is there a way to check the status of emailed Invoices “sent” and “viewed” by customers?

Yes. To see which invoices were sent and viewed by clients:

From the home page screen

  • Left blue navigation bar
  • Click Transactions
  • Select Sales
  • Click Filter
  • Under Type select Invoices
  • Click Apply

Under the column Status* (between total and action), invoices that have been sent electronically are labeled Sent.
–  (Open Sent) labeled for recent Invoice payment not due yet
–  (Overdue Sent) labeled for invoice past payment due date
–  (Open view) labeled for invoice actual viewed by client
*In case STATUS column is blocked adjust column-width a bit.

You can click any actual invoice and under activities at bottom, sent and viewed (if viewed by client) will have date and time information.

Click on the screenshots below to enlarge them
sent viewed

sent activitites

sent viewed activities

 

You can also receive an emailed copy of each invoice you send out.

To do this:

  • Click the Company Gear Icon (upper right corner)
  • Select Company Settings
  • Select Sales
  • Click Messages
  • Check the box Email me a copy
  • Save

 

#QuickBooks Online

 

Categories
Customer Center Customers Customers Center Uncategorized

How do i find the date the invoice was sent to Customer/Client in new QuickBooks Online (QBO)?

From the home page screen

  • Select the blue navigation bar on the left
  • Select Customers/Clients Center
  • Select Customer/Client
  • Filter to show “Open Invoices”
  • Click the Invoice Sent link under Status column

Another way is to add “Last Delivered” columns under Transactions list. Select small gear icon (middle-right corner, just under Create new blue button)
See screenshot photos for reference.

Transactions Status Activities
Transactions Status Activities

Transactions Last Delivered Status
Transactions Last Delivered Status