QBO Issues: Costco’s switch from American Express to Citibank Visa

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Costco American Express has moved to Costco Citibank – Error 324

As of June 20th, 2016 Costco has ended their partnership with American Express and started a new partnership with Citibank. This impacts customers using Quickbooks Online and have their Costco American Express credit card connected to their account. Customer using the Costco American Express will have their balances and 90-day worth of transactions transferred to Citibank…


How do I update my Costco old American Express Amex card to a Costco Citibank Visa card?

Since your card issuer and account number for the card have changed, it’s recommended to create a new credit card account for your Costco Citibank Visa card.
(From the home page screen > left navigation bar > transactions > chart of accounts > New

  • Category Type = Credit Card
  • Detail Type = Credit Card
  • Name and Description = Costco Citibank Visa Card

costco citibank visa card

You will also need to create a new Citibank as the vendor name.


QBO Alert:
I am trying to change my Costco American Express to CitiBank American express and am unable to do so. I can not disconnect the Costco American Express?



How can I get my new Citibank/Costco credit card to link to QBO? I am getting Code 105 error?