Company Gear Company Settings Invoice Recurring Transactions

How to fix: Invoice numbers stay same on recurring transactions in QuickBooks Online

Case: With recurring transactions none of the invoice numbers ever change. They are the same month to month, as well as across multiple customers with same invoice number. It is becoming a huge problem getting paid from Customers (Clients) when they see the same invoice number every month.

First, we will need to turn on Custom Transaction numbers. You can do this by going to the Company Gear icon (upper right corner) > Company Settings under Settings > Sales > Sales Form Content > check “Custom Transaction Numbers” > ON > Save.

Click on the screenshots below to enlarge them
custom transaction numbers

Now, go to the Company Gear icon again > Lists > Recurring Transactions. Delete the “Invoice number” from the field and Save.

delete inv no

YouTube Tutorial Video:

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    Company Gear Invoice Lists Recurring Transactions

    Can QuickBooks Online remind me that I need to create an invoice

    Yes, you can set up “Reminder” in QuickBooks Online.

    This is how you do it:

    From the home page screen

    • Click on your company gear in the top right corner
    • Click Recurring Transactions under the Lists column
    • Click New
    • Change the Transaction Type to Invoice
    • Change Type to Reminder

    Your reminder will show up in the Tasks section of your home page screen. Click “View reminders” link to review and complete the task.

    Click on the screenshot below to enlarge it


    #QuickBooks Online


    Bank Deposit QBO QuickBooks Recurring Transactions Sales Receipt

    Recording Daily Sales – Restaurants, Retail Stores, POS Cash Register, Sales Template

    In QBO Essentials and Plus, you can create a Recurring Sales Transaction to be used at the end of each day to record your daily sales transactions.

    This YouTube video will show step by step instructions on how to record daily sales in QBO. We highly encourage you to watch the entire video. You do not want to miss a step!

    Views: Over 90,000 | Video Duration: 35:02 |

    You will need to create a few new accounts in the Chart of Accounts:

    Clearing Account (Category Type = Banking)
    Income Account (Category Type = Income)
    Overage/Underage Expense Account (Category Type = Expense)

    To create new accounts (left blue navigation bar > transactions > chart of accounts > new)
    bank clearing


    You will need to create Products/Services associated with the following account types:

    Sales categories = Sales Income account (make it taxable if your charge sales tax)
    Cash= Undeposited funds
    Checks= Undeposited funds
    Visa/MasterCard = Undeposited funds
    American Express = Undeposited funds
    Discover = Undeposited funds
    Overage/underage (for drawer shortages) = Expense account

    To create products/services list (from the home page screen > company gear (upper right corner) > lists > products/services > new (upper right corner)

    products services


    You will also need to enable sales tax settings (if needed).
    Sales tax = (left blue navigation bar > sales tax > add/edit tax rates and agencies). QBO will automatically create a Sales Tax Liability account. You do not need to create a sales tax account in the Chart of Accounts separately.
    sales tax


    Now you need to create recurring Sales Receipt template (from the home page screen > company gear (upper right corner) > lists > recurring transactions > new (upper right corner).
    recurring sales receipt


    Now you are ready to create a Sales Receipt for each day based on end of the day Cash Register run (from the home page screen > company gear (upper right corner) > lists > recurring transactions > use under action column).
    use recurring sales receipt
    Note: By recording all of the Sales as positives and all of the Payments (Expenses & Cash Shortage) as negatives, the net amount of the Sales Receipt should be Zero.

    In this example, at the end of the day, you have $1,000.00 in Sales, $80.00 in Sales Tax. The cash register count for Cash is $200.00, ‘Checks’ is 300.00, Visa/MasterCard is $390.00, American Express is $80.00, Discover is $80.00 and Cash Shortage is $10.00. The sales report that day shows $1,080.00 in Sales ($1,000 sales income plus $80 sales tax).
    use sales receipt from recurring


    In case of additional expense payments from the cash register, create new products/services mapped to the appropriate expense category of Chart of Accounts.
    additional expense payments


    Finally, go to Undeposited Funds and record the deposit for the amounts actually deposited in the bank.

    To do this (from the home page screen > create + sign > other > bank deposit). Select the deposit date in QBO based on the bank posting date.

    Note to Simple Start users: since there is no “Recurring Transactions” feature available in Simple Start, you will need to follow all the setup instructions and create a Sales Receipt for daily sales. Transactions will be recorded the same way in QBO.


    Recurring Transactions

    Where can I find recurring transactions in new QuickBooks Online?

    Lists Recurring Transactions
    Lists Recurring Transactions

    From the Home page screen

    • Select Company Gear (top upper corner)
    • Select Recurring Transactions under Tools header

    They have three template types of recurring transactions:

    • Scheduled
    • Reminder
    • Unscheduled

    You can also create new recurring transactions from here by clicking NEW button.

    They have the following interval to set up:

    • Daily
    • Weekly
    • Monthly
    • Yearly

    You can also Edit, Use or Delete the recurring list.

    Reminder List
    This list contains reminders of transactions that are due to be created soon.
    Each reminder is an occurrence from a recurring template.
    To review a reminder, click Edit & Create. Then you can create a transaction from the reminder as is, or edit it first.
    To avoid creating a transaction from a reminder, select the reminder and click Skip Selected. This deletes the single occurrence, but doesn’t affect the recurring template behind it.
    To create many transactions at once without reviewing them first, select their reminders and click Create Selected.
    A reminder may have a red ! at the left. This means it needs to be edited.

    QuickBooks Payments Recurring Transactions

    How can we add the pay now feature (Online Payment button) into already setup recurring invoices list without having to recreate them in new QuickBooks Online?

    Recurring Transactions
    Recurring Transactions

    Unfortunately, there’s no way to avoid recreating your recurring invoices if they were created before you had the pay now feature (Online Payment button).

    Here’s a suggestion that might help save you some time in the future!

    Instead of going to the recurring transaction list, clicking on new, and recreating every line, you can save time by clicking the “Use” button! If you go to the recurring transaction list (from Company Gear > select Recurring Transactions under Lists heading) select a recurring transaction, then select “Use” button it will take you to the invoice screen. On that screen, you can turn on Online payments up at the top, and on the bottom in the middle there will be an option “Make recurring.” If you click that it will take you to the template page where you can give it a template name (it has to be one character different from the existing template), set the schedule and save it.

    Using this method, you still will have to go through your templates and delete the old ones, but if you have several line items on an invoice, using the “Use” button, then clicking “make recurring” definitely saves time.

    Recurring Transactions - Use Online Payment button
    Recurring Transactions – Use Online Payment button

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    QuickBooks Online (QBO) Tutorial – Customer Invoice, Sales Receipt, Receive Payment, Bank Deposit

    Recurring Transactions

    Does QBO Plus have memorized transaction groups?

    Does QBO Plus have memorized transaction groups?

    I would like to organize my memorized transactions using a Group like I did in the desktop version.

    That would be really nice feature to have it in QBO.

    Unfortunately, QBO does not have that feature yet.

    Recurring Transactions

    Where do recurring transactions show up in new QuickBooks Online?

    It should be part of recurring transactions reminder list.

    • From the home page screen, click company “Gear” icon (located upper right corner)
    • Select “Recurring Transactions” from the Lists header
    • See attached screenshot photos below for reference

    Recurring transactions can be set-up for:


    • Invoice
    • Estimate
    • Credit Memo
    • Sales Receipt
    • Refund Receipt
    • Delayed Credit
    • Delayed Charge


    • Expense
    • Check
    • Bill
    • Purchase Order
    • Vendor Credit
    • Credit Card Credit


    • Bank Deposit
    • Bank Transfer

    Journal Entry


    It should display all lists including scheduled, reminder and unscheduled.


    Recurring Transactions List
    Recurring Transactions List
    Recurring Transactions List
    Recurring Transactions List

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    Invoice Recurring Transactions

    How do I stop any recurring invoices in QBO?

    To stop a recurring transaction from recurring, you will either need to delete the recurring transaction, or edit the schedule so that it will not be regenerated.

    Here’s how to do it:

    • First, click the gear in the upper right of your Home screen.
    • Choose Recurring Transactions from the menu.
    • Click the recurring transaction to select it.
    • If you’d like to just Delete the recurring transaction, click Delete at the top of the list.
    • If you’d prefer to retain the template and change the schedule, click Edit at the top of the list.
    • Change the type to read either Unscheduled or Reminder.
    • Click Save template.


    #QuickBooks Online