Category: Customers
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How can I transfer unapplied credit from one customer to another in QuickBooks Online
A case may occur when a customer wants to apply a credit balance to an affiliated company’s open invoice. EXAMPLE: Customer (Mark) has a $500 credit balance. The customer (Martha) has a $500 Open Invoice. They like to clear the accounts by applying for a $500 credit from Mark’s account to the $500 Open Invoice…
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How to globally remove all “Unbilled Charges” in QuickBooks Online?
These transactions may have been marked “Billable” in error. Now, you want to remove all, not one by one. To globally remove all “Unbilled Charges” in QuickBooks Online: When you are in QBO logged in, type this URL http://qbo.intuit.com/app/managebillableexpense and it will remove all “Unbilled Charges” in QBO prior to that date. Click on the…
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#QuickBooks Online #QBO – How to handle zero balances in accounts receivable aging
You have two ways to handle this issue in QBO: Manual Setting Automatic Setting (auto-mode) You will need to select the one which is right for your business situation. When you create a new company file in QBO, normally this auto-mode is already ON as a default setting. Manual method is commonly used when you…
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#QuickBooks #QBO How do I get separate payments from different customers to show up as one deposit as it does when I deposit it in the bank?
On Receive Payment screen (create + sign > customers > receive payment) > select deposit to: undeposited funds > choose invoice and payment amount > save Next step > On Bank Deposit screen (create + sign > other > bank deposit) > select customer payments > match total payment to bank deposit > save If…
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Is there a way to check the status of emailed Invoices “sent” and “viewed” by customers?
Yes. To see which invoices were sent and viewed by clients: From the home page screen Left blue navigation bar Click Transactions Select Sales Click Filter Under Type select Invoices Click Apply Under the column Status* (between total and action), invoices that have been sent electronically are labeled Sent. – (Open Sent) labeled for recent…
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How to turn off the “Terms” so it won’t show on an Invoice at all?
Removing the “terms” completely from your invoice is a part of “Custom Form Styles” under Settings. You will need to disable the “Terms” setting just once. Here’s how to do it: Click on your Company Gear in the top right corner Click Custom Form Styles under the Settings tab Select form name you would…
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How to write off a customer unpaid invoice as bad debt expense?
When a Customer Invoice becomes non-collectible, you will generally write it off as bad debt expense. You will create a credit memo to clear Accounts Receivable (A/R) balance and that will hit the P&L during that accounting period. You will need to take the following steps in QuickBooks: Step 1: Create Bad Debts Expense Account…
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Can I issue payments from Quickbooks Online (QBO) that will process through my bank account?
QuickBooks Bill Pay Service is available only in QuickBooks Desktop versions (QBDT 2013-2015). That feature is currently not available in QuickBooks Online (QBO). Send them your feedback if you like this feature request > Gear (upper right corner) > your company > FEEDBACK. And ask for Bill payment services offered through Intuit QuickBooks
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I have a vendor that I purchase from and who also purchases from me. How do I handle this barter transactions in QB online?
A barter transaction is one in which you buy products and services to a person (vendor) or company from whom you also sell other products and services (customer). Set up the bartering process in QBO: Open your vendor center and add the vendor to your vendor information screen with a “(V)” after the name. From…
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How to create Accounts Receivable (A/R) Report for each Sales Rep (Salesman Report)
We will be using available Custom Fields, one for Sales Rep on Sales Forms (Invoice, Sales Receipt and Estimates). And, generate customized report to get Accounts Receivable for each Salesman Report. Since there is no way do it from the Customer Detail page. This page has no field for to include Sales Rep. First, we…
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How to transfer from one customer outstanding balance to another customer credit balance
It assumes one has an outstanding balance and another one has a credit balance. You will need to create a new dummy bank account to handle the transfer. This tutorial video will show step-by-step instruction on how to handle such transactions in new QuickBooks Online. You will need to watch the video in its entirety…
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How can I record a credit memo to a member (customer) and also have it record an expense?
Example: My Club charges $200 monthly dues. Member bought $30 office supplies with receipt. How to record in new QuickBooks so it will show $170 Net amount due on Customer’s account screen. My Club charges monthly dues. Create Invoice for $200 as a regular invoice When members purchase things for the organization/club Create Credit Memo…
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How do I apply credit to an Invoice in new QuickBooks Online?
Create “Credit Memo” (Create “+” sign > select Credit Memo under Customers heading) Go to Receive Payment (Create “+” sign > select Receive Payment under Customers heading) You will notice Outstanding Invoices (Transactions) as well as available Credits. Select Invoice and Credit, match with amount received. Customers / Clients: How do I apply credit to…
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How do I enter when a customer pays with part cash and part credit card
Since “Receive Payment” screen do not allow such choice, alternative option is to use “Sales Receipt” form to record by selecting multiple method of payments. Let’s get started with how-to video.
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How can I apply discount taken by a customer on payment received?
You will have to wait until you get to “Bank Deposit” tab to apply discount given against this invoice. Let’s start the process: #1 Receive Payment tab (Create + plus sign > Customers > Receive Payment) Show full Invoice payment on “Received Payment” screen, but select Deposit to as “Undeposited Funds” account. Note: Received Payment…
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How to handle a refund to a customer for merchandise not received?
Refund to a customer for PAID merchandise not received? Select “Refund Receipt” as one step process to refund a customer Create + sign > Customers > Refund Receipt Select Customer Select Payment method Select “Refund From” = Bank account if refund by Check (choose Undeposited Funds account if refunded by credit card that will show up in a batch deposit…
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How can I refund a customer overpayment in new QuickBooks Online QBO
Customer overpaid an invoice, now showing a credit. How can I write a check that is applied against that credit? QuickBooks Online – how can I refund a customer overpayment in new QuickBooks Online QBO
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How do I print Invoices from the print queue in new QuickBooks Online?
To print Invoices in batch: From the home page screen Go to blue navigation bar on the left and select Transactions tab Select “Sales” Click filter and for Type choose “Invoices” Choose “All Statuses” (or your preference) for Status Choose “To be printed” for Delivery Status Select “Dates” Select “All” for Customer Click “Apply” button…