Where do I change the view to see inactive vendors and inactive customers?

  • From the blue navigation bar on the left
  • Go to Customer center (or Vendor center)
  • Go to “Settings” gear (located far right next to export to excel and print icons)
  • Select to include inactive checkbox from the dropdown list (see screenshot photo for reference)

If there is need to run inactive (or deleted) list/report

  • Go to Reports from the blue navigation bar again
  • Select Customer Contact List (or Vendor Contact List) from the go the report search box
  • Click “Customize” button
  • Select “Lists”
  • Change Status from “Not deleted” to “Deleted”
  • Click Run report

Click on the screenshot below to enlarge it


#QuickBooks Online


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