QuickBooks Your Account Your Company Your Company Id

We have a backup of QB desktop version that we need to restore to QB Online. Tell us how to do it.

Here is a link to instructions on how to convert.

If you do not have QuickBooks installed, you can install your version or get a limited copy here:

Now, if for some reason you cannot do this, or if your file is in 2013 or 2014 version, contact Intuit QuickBooks so they can assist with it. Support is included! Go to then click View Contact Options then Call.

Wipe Data Your Account Your Company Your Company Id

I have Quickbooks Online Simple Start. I want to wipe out data and start over. Help.

For Simple Start version, you’ve two options:

  1. If you want to keep same login information, delete created transactions one at a time. Time consuming process.
  2. Cancel current subscription. Create new account with new login information.
Your Account Your Company Your Company Id

How to create (add) a second company in new QuickBooks Online?

If you need to setup more than one company, you will need to set up a new subscription for each one. It means you will need to pay additional charges (NOT FREE) for setting up new subscription. They may offer some discount for adding new subscription.
You can use the same login name/ username for all the companies. When you log in you will get a list of the companies you have access to. 

Simply go to 
and sign up using the link “Already have an Intuit user ID?”

Add New Subscription
Add New Subscription
Wipe Data Your Account Your Company Your Company Id

How do I change into another one if I have more than one company I operate in new QuickBooks Online?

From the home page screen

  • Select the Company Gear (located at upper-corner)
  • Select “Switch Company” under Your Company heading
  • It will take you to login screen with the following messages:
    Company Selection
    Our records show that you have access to more than one company, or multiple users in the same company.
    QuickBooks Online Companies
    newqbo (example)
    oldqbo (example)
    futureqbo (example)
    Canceled Companies
    Oldco (example)
Switch Company
Switch Company
Wipe Data Your Account Your Company Your Company Id

How to wipe all the info of my company in QuickBooks Online Simple Start, not QuickBooks Online Plus or Essentials?

It is a multi step process.

Cancel Trial
Cancel Trial

To Cancel your Current subscription:

From the Home page screen

  • Click on the Company Gear symbol in the upper right hand corner
  • Click on “Your Account”
  • Click on Edit Billing Info
  • You will then see a link that says Cancel Trial (or Subscription) , Click on that
  • You will get a little survey, and you want to answer that survey, and then click on continue.
  • Your subscription will then be cancelled.

To Open a New Subscription – You may approach this one of two ways

  • Call our support team and have them open a new account for you. Ask for keeping same login name.
  • 1-800-488-7330

    6am-6pm (PDT) M-F , 6am-3pm (PDT) Sat

    wait time varies (from 20 minutes to 40 minutes)


  • Go to the internet, and go to
  • At the top of the screen, click on “Free Trial”
  • You will then get to a screen that shows you all 3 platforms that they offer for new QuickBooks Online, and you may pick which one you would like to use and click on the “Sign up for Free Trial” link.
  • Once you are finished signing up, then you will be able to go back to and sign into your new company and begin working.