Select the blue navigation bar on the left
- Select Customers Center
- Locate Customer and click “Open Invoices” under Pending Invoices column
- Under the Status column you will notice either “Open (Viewed)” or Open (Sent)”
- That’s your confirmation if the invoice has been viewed or not.
- See attached screenshot photo below for reference.
![Invoice Open Viewed Sent](https://newqbo.com/wp-content/uploads/2014/04/Invoice-Open-Viewed-Sent-300x45.jpg)
This is one of the coolest features available in the new QuickBooks Online.
Another cool feature is when a customer opened the Invoice, on the sidebar, it will put a stamp indicating what time the customer viewed the invoice. Customers can also reply to your email from the same “Send a message” box.
![Customer Send a Message Box](https://newqbo.com/wp-content/uploads/2014/04/Customer-Send-a-Message-Box-231x300.jpg)