You can remove or make changes to messages greeting that appear on Customer Invoices in new QuickBooks Online. You will need to change company settings.
From the home page screen
- Select the Company “Gear” (upper-right-corner)
- Select “Sales”
- Select “Messages”
- Select Default email message sent with sales forms. Uncheck “Use greeting” or make appropriate changes. It can also make changes to default message shown on sales forms.
- See attached screenshot photo for reference.