- From the blue navigation bar on the left
- Go to Customer center (or Vendor center)
- Go to “Settings” gear (located far right next to export to excel and print icons)
- Select to include inactive checkbox from the dropdown list (see screenshot photo for reference)
If there is need to run inactive (or deleted) list/report
- Go to Reports from the blue navigation bar again
- Select Customer Contact List (or Vendor Contact List) from the go the report search box
- Click “Customize” button
- Select “Lists”
- Change Status from “Not deleted” to “Deleted”
- Click Run report
Click on the screenshot below to enlarge it
#QuickBooks Online