Category: Customers
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Customer Refund not zeroing out account
If you have credit balance in customer’s account (A/R) and need to refund customer by payment (by check or by online), you should be using Check or Expense under Vendors header, not Refund Receipt form which works differently. From home page screen, click “+1” sign Select check (or expense if you paying online) under Vendors…
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We need to pay Sales Commissions based on Sales Invoices paid date. How to run a Customer Sales report that will tell me exactly what invoices were paid in a specific date?
To do this job, you can run “Sales by Customer Summary” report. You will need to customize the report to show daily sales and change to cash basis. If you are using custom fields for sales rep on the Invoice, you can match the sales by Sales Rep as well. See attached screenshot photo1, photo2…
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Where do I change the view to see inactive vendors and inactive customers?
From the blue navigation bar on the left Go to Customer center (or Vendor center) Go to “Settings” gear (located far right next to export to excel and print icons) Select to include inactive checkbox from the dropdown list (see screenshot photo for reference) If there is need to run inactive (or deleted) list/report Go…
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How to edit Customer Information form?
From the homepage screen, go to blue navigation bar on the left Select Customer (that’s CUSTOMER CENTER) Locate Customer to edit Double click Customer Notice Edit (next to company name top right corner) Click on the screenshot below to enlarge it #QuickBooks Online