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How to bring back a deleted Customer (Client) in new QuickBooks Online?

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  • Click on Customers Center ( or Clients) on the left to get to the list. Over to the right of the list there is a grey gear icon (Settings). It is next to Print List and Export to Excel)
  • Don’t confuse this with the blue gear icon on top.
  • Place a check mark in the box by Include inactive.
  • Click on the Customer (Client( name, then Make Active.
  • Voilà!
Customers Center - Include Inactive Settings
Customers Center – Include Inactive Settings
Customers Center - Make Active
Customers Center – Make Active