Deposit the check to your bank account. For the account, you want to use the expense account to pay the telephone bill. For example, let’s say you used Telephone Expense account. You use the same account to record the refund check credit. If the refund is not related to originally paid expense (or unclear), post it to Refund Income Account.
You can use the following two ways to record refund check in QuickBooks.
Use Bank Deposit form:
Create “+” sign > Other > Bank Deposit
TO RECORD REFUND CHECK USING DEPOSIT FORM
Use Bank Register:
Left Dashboard > Accounting > View Register under Action column
TO RECORD REFUND CHECK USING BANK REGISTER