How to match a refund receipt with the transaction

QuickBooks Help QuestionsCategory: 1. Dashboard > 1. BankingHow to match a refund receipt with the transaction
Aimee asked 1 year ago

I issued a refund receipt to a customer.  This generated a transaction in the to be matched list in my register. But when I try to match it up with the transaction it won’t allow me because it is a debit and not a credit. Does anyone know how to fix this?

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