How QBO not to apply customer overpayment against another open Invoice

QuickBooks Help QuestionsHow QBO not to apply customer overpayment against another open Invoice
Mark asked 3 years ago

Sometimes our customer will overpay an Invoice, and QBO will automatically apply that overpayment against another open Invoice. How do I stop it?

admin Staff replied 3 years ago

Go to the Company Gear (⚙) icon at the top right corner > Your Company > Account and Settings > Advanced > Automation > “Automatically Apply Credits” > Uncheck that box and click Save. Done.



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