A customer was incorrectly charged in ACH bank transfer. Need to refund.

QuickBooks Help QuestionsA customer was incorrectly charged in ACH bank transfer. Need to refund.
Betty R. asked 3 years ago

A customer was incorrectly charged in bank transfer (ACH) e-check payment method. How do I process a refund so that money will get transferred from our bank account to his bank account?

admin Staff replied 3 years ago

You’ll have to do it inside your Intuit Payments Merchant Service account. You can do full refund or partial refund. Just follow the detailed steps in this article.

Void or refund transactions in Merchant Service Center



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