It is a multi step process.

To Cancel your Current subscription:

From the Home page screen

• Click on the Company Gear symbol in the upper right hand corner
• Click on “Your Account”
• Click on Edit Billing Info
• You will then see a link that says Cancel Trial (or Subscription) , Click on that
• You will get a little survey, and you want to answer that survey, and then click on continue.
• Your subscription will then be cancelled.

To Open a New Subscription – You may approach this one of two ways

• Call our support team and have them open a new account for you. Ask for keeping same login name.

• 1-800-488-7330

  6am-6pm (PDT) M-F , 6am-3pm (PDT) Sat

  wait time varies (from 20 minutes to 40 minutes)

     OR

• Go to the internet, and go to www.QuickBooks.com
• At the top of the screen, click on “Free Trial”
• You will then get to a screen that shows you all 3 platforms that they offer for new QuickBooks Online, and you may pick which one you would like to use and click on the “Sign up for Free Trial” link.
• Once you are finished signing up, then you will be able to go back to qbo.intuit.com and sign into your new company and begin working.