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To change the customer label:
- Select the Gear icon at the top, then Account & Settings under Your Company.
- Select Advanced then choose the pencil icon in the Customer label section under Other preferences.
- From the drop-down menu, choose your preferred customer label. They currently have seven labels to choose from (Clients, Customers, Donors, Guests, Members, Patients, and Tenants).
- Choose Save, then Done.
- Note: Some parts of QuickBooks Online won’t change terminologies until the next time you sign in.