Coping with Difficult Employees in the Workplace

Administering problem people is sensitive and complicated; it applies to the managerial staff and the human resources department. Any disturbance or disruptive attitude can deeply affect the morale and productivity of any team, hence affecting the dynamics. This guide shall consider methods to effectively understand these problems so that constructive change can be achieved for betterment within an organization.

 

Identification of Anomalies

Disobedience

One can describe disobedience in following instructions, challenging authority, or undermining a decision made by management as disrupting a work environment.

Poor Communication

People unwilling to take part in discussions constructively, give feedback, or even comply with their colleagues obstruct the process of teamwork and therefore impede overall efficiency.

Adverse Disposition

Lingering resentment, gossip, and negativity breed resentment and dampen the spirits of others at the workplace.

Absenteeism

More than two unexcused absences, chronic lateness, or excessive sick leave may cause disruption in operational activities and may be deemed unfair to peers.

Means of Effective Communication

Active Listening

Demonstrate interest and empathy by encouraging the employee with follow-through questions and reactions that are thoughtful and neutral in tone.

Constructive Praise

It provides specific, objective, and solution-oriented feedback about observable behaviors and their impact on the group or organization.

Problem-Solving Together

The result could be that it may render the employees more responsible, giving them a sense of ownership in investigating the causes and generating potential solutions that could be motivating.

 

Creation of an enabling work environment

Lead by Example

Showing the behaviors and attitudes that are desired within your team provides the building blocks to encourage a positive and professional organizational culture.

Encourage Teamwork

Providing an enabling environment where individuals feel valued, recognized, and part of the success of the organization.

Provide Training and Development

Provide opportunities for competency enhancement among staff, learning, and career development ways to enhance morale and motivate the workforce.


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