How can I see if a Customer has opened/viewed an Invoice in new QuickBooks Online?

Select the blue navigation bar on the left Select Customers Center Locate Customer and click “Open Invoices” under Pending Invoices column Under Status column you will notice either “Open (Viewed)” or Open (Sent)” That’s your confirmation if the invoice has been viewed or not. See attached screenshot photo below for reference. This is one of […]

How do I add a client purchase order onto my invoice, ie how do I show this on the invoice is there a custom column?

In new QBO, they’ve up to three custom fields selections available to customize invoice layout. You can pick one field for Client Purchase Order Number. From the Home page screen Select the Company Gear (located top upper corner) Select “Company Settings” under Settings header Select “Sales” under Settings” Select “Sales Form Content” Select “Custom Fields” […]

I accidentally sent out a batch of invoices by email. How to figure out which ones got sent in new QuickBooks Online?

From the Homepage screen, go to the blue navigation bar on the left Select Transactions Select Customer Select Gear (Not the company gear located top upper corner. This one is located in the right middle corner next printer and excel icons) Select “Email” and “Status” from the dropdown selector See screenshot photos below for reference […]

We need to pay Sales Commissions based on Sales Invoices paid date. How to run a Customer Sales report that will tell me exactly what invoices were paid in a specific date? 

To do this job, you can run “Sales by Customer Summary” report. You will need to customize the report to show daily sales and change to cash basis. If you are using custom fields for sales rep on the Invoice, you can match the sales by Sales Rep as well. See attached screenshot photo1, photo2 […]

How do I stop any recurring invoices in QBO?

To stop a recurring transaction from recurring, you will either need to delete the recurring transaction, or edit the schedule so that it will not be regenerated. Here’s how to do it: First, click the gear in the upper right of your Home screen. Choose Recurring Transactions from the menu. Click the recurring transaction to select it. If you’d like to […]

How to create my own invoice number?

GO to the Company Gear (upper right hand corner) Select “Company Setting” under Settings Select “Sales” under Settings  (or “Sales Form Entry” under Preferences) Check-box “Custom transaction number” (see attached screenshot below for reference) SAVE GO back to create new Invoice Click “+” plus sign Select “Invoice” under Customers Enter new “Invoice no.” (located at top […]

QuickBooks Online (QBO) Tutorial – Customer Invoice, Sales Receipt, Receive Payment, Bank Deposit

This QBO tutorial video is a step-by-step guide to complete invoicing process (Customer Invoicing, Sales Receipt, Receive Payment and Bank Deposit). It covers how to handle all forms of payments like check, credit card, debit card, PayPal and Amazon payments. It explains how to record merchant service fees as well as PayPal and Amazon fees. […]