Categories
Chart of Accounts Transactions

I accidentally deleted the Cost of Goods Sold in my Chart of Accounts. When I went to recreate it, the detail no longer includes a general COGS option. How do I re-add the top-level COGS detail?

Luckily, you cannot delete account in new QuickBooks Online. You can make it inactive only.

To make it active again:

  • Go the Chart of Accounts (Company Gear (upper right corner) > Lists > Chart of Accounts
  • Include Active checkbox (see attached screenshot photo for reference)
  • Chart of Accounts page will refresh itself
  • Scroll down the page and look for “Cost of Good Sold (deleted)”
  • Highlight it (click once, not double click)
  • Select “Edit” button
  • New Account page will open
  • Remove the check mark from the “Inactive” box at the bottom left corner of the Account page
  • Save

Note: Now, you will also need to DELETE (make it inactive) another Cost of Goods Sold account you created

Include Inactive
Include Inactive

 


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Categories
Customer Center Customers

How do make inactive (deleted) customer active again in new QuickBooks Online?

It’s very easy to make inactive customer active again in new QBO.
In order to make reactivate a customer, from the home page screen

  • Select “Customers” from the blue navigation bar the left
  • From the “Customers Center”, select small “Gear” on the far middle right
  • Select “Include Inactive” box from the gear drop-down selector
  • It will list customers with inactive (deleted) accounts
  • Locate and click reactivate a customer from the list
  • Select “Make Active” under Customer profile screen
  • You will get prompt message like “Customer to delete is now active.”
  • See screenshot photos for reference.
1 home page screen
1 home page screen
2 customer center
2 customer center
3 include active
3 include active
4 make active button
4 make active button

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