Categories
Bank Deposit Customers Expense Expenses Invoice Reports

Why mark it billable to a customer and select “track returns for customers” box on a bank deposit

This has to do with reflecting accurate direct expenses related to customers on Income by Customer Report.

If you are depositing a vendor/supplier refund for an expense that was previously Billed to a customer, select “Track returns for customers” box and choose that same customer on the deposit and mark it Billable.

For example, if you buy a material for a customer’s job, you would bill the expense to the customer. But if the customer later returns the material to you and you return it to the vendor/supplier for a refund that you are depositing, you need to mark the deposit billable to that same customer and also select “Track returns for customers” box. Otherwise, it will show as customer billed for the material expense, and the vendor credit will not appear on Income by Customer Summary Report.


 





 
Here is an example of what happens when $1,000 billable purchase returned to the supplier for a refund and deposited that money in the bank. The goal is to show zero expense related to that customer.

SHOWING RESULT WITHOUT BILLABLE AND RETURNS FROM CUSTOMERS

deposit without billable-and track returns for customers
deposit without billable-and track returns for customers
income by customer summary without billable track returns from customers
income by customer summary without billable track returns from customers

SHOWING RESULT WITH BILLABLE AND RETURNS FROM CUSTOMERS

deposit with billable and track returns for customers
deposit with billable and track returns for customers
income by customer summary with billable track returns from customers
income by customer summary with billable track returns from customers

 
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QuickBooks Online Plus: Track returns for customers box on Deposit Form


 





 

Categories
Bank Deposit Customer Center Customers

How to use track return for customers field shown on deposit form

“Track returns for customers” has to do with whenever you invoice your client for billable expenses (time and material) and the client pays less (for a variety of reasons) than invoice amount. This is a way to correctly track returns for customers account and receive payment to match deposit amount. In case, you will need to invoice deduction portion (same client or different client), you will also check billable box.
See screenshot below.

track returns for customers
track returns for customers

Note: Billable to customers feature option is available in PLUS plan only (not available in Essentials and Simple Start).

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Categories
Customer Job costing QBO QuickBooks

How do I connect expenses to customer jobs for Customer job costing in new QuickBooks Online Plus?

Billable and expenses setup
Billable and expenses setup

If you have Essentials, you will need to upgrade from Essentials to Plus subscription.

From Home page screen

  • Go the Company “Gear” icon (located at top right hand corner, next to company login name
  • Select “Company Settings” under Settings heading
  • Select “Expenses” under Settings heading
  • Select “Bills and Expenses” and make needed selections

▣ Show Items table on expense and purchase forms On
▣ Track expenses and items by customer On
▣  Make expenses and items billable On

  • Save

In some earlier QuickBooks Online Plus version, take these steps:

  • Click the “Gear” icon (located top right hand corner, next to company login name)
  • Select Company Settings under Settings menu
  • Select Vendors & Purchases under Preferences
  • Select and Checkbox Expense and product/service tracking by customer
  • Select and Checkbox Use billable expenses and products/services
  • Save

Next time enter bills, write check, enter expense (paid by debit card or credit card), select appropriate billable/customer

New QuickBooks Online Plus – How to enter various expenses in new QBO?

QuickBooks Online (QBO) Tutorial – Customer Invoice, Sales Receipt, Receive Payment, Bank Deposit

Categories
Create Transactions

How can I search for transactions in new QuickBooks Online?

Magnifying Glass
Magnifying Glass

From the home page screen, click on the magnifying glass at the top middle of the page and choose “advanced search”
You can search/find the following transactions:

  • Bill Payments
  • Billable Expense Charges
  • Bills
  • Charges
  • Checks
  • Credit Card Credits
  • Credit Memos
  • Credits
  • Estimates
  • Expenses
  • Invoices
  • Journal Entries
  • Payments from Customers
  • Purchase Orders
  • Refunds
  • Sales Receipts
  • Sales Tax Adjustments
  • Sales Tax Payments
  • Statements
  • Time Charges
  • Transfers
  • Vendor Credits

However, you can not search Vendor Information or Customer Information or Products and Services Information at this time.

If you are looking to search for an invoice by number for example, you can click on the magnifying glass at the top middle of the page and choose “advanced search”. This will allow you to use a few different search options such as amount, amount (line or total) , date, last modified date, memo, name as well as by reference number.