If you’re a new customer and are within the first 60 days of having set up your account, you can delete all of the existing data and start over from scratch. If your account has been setup for more than 60 days you will need to cancel your current company and start a new company in order to start from scratch.
To complete the process, follow the instructions below:
Log in to your QuickBooks Online company.
Change the URL to include /purgecompany instead of /homepage
URL shows: https://qbo.intuit.com/c27/app/homepage
Change to: https://qbo.intuit.com/c27/app/purgecompany
- Change url to /purgecompany
- Enter YES
- Select Create an empty chart of accounts (select only with the advice of an accountant)
- Click Wipe Data
- Done. It will automatically take you back to the home page.
This option is available in Plus Plan and Essentials Plan. It is not available in Simple Start.
Depending upon company type selection, QBO will keep only few default accounts. Do not delete those accounts.
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