I have an invoice that was created for $500 and we were paid actually $900. Looks like it has now closed out another invoice. How can this be corrected?

You will need to change automatically apply credit setting OFF.

To do to this:

From the Home page screen
Select the Company Gear (top upper corner)
Select Company Settings under Settings header
Select Advanced
Under Automation, change automatically apply credit setting to “off”
Change automatically apply bill payments to “off” as well
Save
See screenshot photo for reference

Not sure how you’ve recorded $900 payment. You may have it try it out like delete/void payment, receive payment again to fix it. Again, I do not see your books from here.

Automation Apply Credit Bill Payments
Automation Apply Credit Bill Payments
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