How to fix problems with downloaded banking transactions? How do I troubleshoot the issues? What does the error messages mean?

Having trouble with your banking connection or transactions in QuickBooks Online?

Find your issue and click on the link to the knowledgebase article that will help you.

Finding or connecting to your bank:

  • If your menu option is Banking > Online BankingKB 1722
  • If your menu option is Banking > Downloaded TransactionsKB 5008

Handling errors: KB 1833

Downloaded transactions are duplicate or missing:

  • If your menu option is Banking > Online Banking: KB 1892
  • If your menu option is Banking > Downloaded Transactions: KB 5033

Disconnecting an account from the bank download:

  • If your menu option is Banking > Online Banking: KB 1724
  • If your menu option is Banking > Downloaded Transactions: KB 4984

 

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