QuickBooks Merchant Services or QuickBooks Online support — who should I contact for help?

QuickBooks Merchant Services or QuickBooks Online support — who should I contact for help?
QuickBooks Help
From the article:
This is an overview of whom to contact with issues related to your merchant account and QuickBooks Online:

You can update your business details, banking account information, and make many other useful changes without calling support!

Simply visit the merchant center at https://merchantcenter.intuit.com and sign in using your QuickBooks Online credentials.

For more information on how to process mobile payments with GoPayment, see Setting up and accepting payments using GoPayment. …


 







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How to find out if the merchant credit card was processed and approved in the QuickBoks Payments merchant center

You can find out from the QuickBooks Payments home portal and select “Deposits” under Activity and Reports (see screenshot below). Once it’s approved, it usually takes 2-3 business days for deposits to show up in your bank account.

home portal deposits
home portal deposits

To go to the QuickBooks Payment home portal:

Directly from the QBO home page screen > Gear (upper right corner) > Settings (left corner) > Payments > Merchant details > click Manage details button

manage details
manage details

OR
Sign in directly from > https://merchantcenter.intuit.com/
(Should bookmark this page. In case QBO is down, you can still log in from here and review merchant account).
sign in
sign in

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Can I issue payments from Quickbooks Online (QBO) that will process through my bank account?

QuickBooks Bill Pay Service is available only in QuickBooks Desktop versions (QBDT 2013-2015). That feature is currently not available in QuickBooks Online (QBO).

Send them your feedback if you like this feature request > Gear (upper right corner) > your company > FEEDBACK.

And ask for Bill payment services offered through Intuit QuickBooks

quickbooks bill pay service

How much does Quickbooks Online charge me for every direct deposit made

Quickbooks Online does not charge you for every direct deposit made. Direct Deposit is included with QBO payroll fee. Quickbooks Online charges a flat fee of $39.00 a month for payroll. This monthly rate includes

  • Free direct deposit
  • Live phone support
  • Pay W-2 employees and file payroll taxes
  • Run unlimited payroll each month
  • Automatically calculate federal and state payroll taxes
  • Give employees and subcontractors limited access to enter time worked and more


How do I see if a customer/client has paid their invoice by credit card in new QuickBooks Online?

How do I see if a customer/client has paid their invoice by credit card in new QuickBooks Online?

Intuit QuickBooks Payments Login Screen
Intuit QuickBooks Payments Login Screen

Assuming you have opened merchant services with Intuit QuickBooks payment account, to check and verify the customers credit card payments you’ve received

You can visit

https://merchantcenter.intuit.com

  • Go to Activity
  • Select Reports
  • Select Deposits