QuickBooks Online QBO

Can I print or download a report of deleted and voided Invoices in QuickBooks Online?

Currently, there is no such standard report in QuickBooks Online. However, you can run the Audit Log report for transactions and filter it to Show deleted/voided transactions and Using Accounts Receivable (A/R) as a source account for Invoices.

Unfortunately, you can print this report but not export it to Excel or PDF at this time.

Here’s how to run the Audit Log report for Deleted/Voided A/R Invoices:

  1. Go to the Gear icon on the top right corner, select Audit Log under Tools menu.
  2. Click Filter.
  3. Select Transactions. 
  4. Show field: select “Deleted/Voided Transactions”
  5. Using field: select “Accounts Receivable (A/R) Account as a source account
  6. Click Apply.

Note: Click “View” under the History column and select “Show all” for Invoice details.

Show Deleted/Voided Transactions; Using Accounts Receivable (A/R) Account
Audit Log Report for Deleted/Voided A/R Invoices
QuickBooks Online QBO

How to Set Price Rules in QuickBooks Online

Price Rules feature is currently available in Advanced plan and Plus plan only. It’s not available in Essentials plan and Simple Start plan at this time.

How to turn Price Rules?

  1. From the Gear icon on the top right corner, go to Your Company and select Account & Settings.
  2. From the menu, select Sales.
  3. Select the Pencil icon next to Products and services.
  4. Put a checkmark in the box Turn on price rules Beta.
  5. Select Save and then Done.
Turn on Price Rules

How to create Price Rules?

  1. From the Gear icon on the top right corner, go to List and select All Lists.
  2. From the menu, select Price Rules.
  3. the Pencil icon next to Products and services.
  4. Select New price rule button at the top right corner.

Note: you can also go to Price Rules page directly from the Products and Services page. Click “More” drop-down arrow and select Price Rules.

Price Rules
Create New price rule

On the Price Rule page you can choose:

  • the date range the rule will be active
  • the customer type or customers who qualify
  • the product category or product type that qualifies
  • acceptable price adjustments
  • whether the increase/decrease to the sales price is by percentage, fixed amount, a set price, or round the amount.
Create a price rule page

How to create a customer type?

  1. From the left Dashboard menu, select Sales.
  2. Select Customers.
  3. Select Customer types.
  4. Choose New customer type. Then enter your desired customer type.
  5. Select Save
Customer types
New customer type

How to assign a Customer type?

  1. From the left Dashboard menu, select Sales.
  2. Select Customers.
  3. Select the name of your preferred customer. Then choose Edit.
  4. Select the Additional Info tab.
  5. Choose the customer type from the drop-down.
  6. Select Save
Edit Customer Details
Customer Additional Info – Customer Type

How to assign a Customer Type to multiple customers at the same time?

  1. From the left Dashboard menu, select Sales.
  2. Select Customers.
  3. Put a checkmark in the box beside your preferred customers that you want to include.
  4. From the Batch actions drop-down, choose Select customer type.
  5. Choose your desired customer type from the drop-down. Then select Apply.
Batch actions customer type
Batch actions – Select customer type

How to run a report for Price Rules or Customer Type?

Standard report is not available at this time. You can run the “Customer Contact List” report and customize this report to add a Customer Type column. Note: You can download this report to Excel and sort it as you need.

Add Customer Type column to Customer Contact List report

How to apply Price Rules to an Invoice or transaction?

When creating an Invoice, the price rule will automatically be applied per default sales rate as you add product/service items. You can also override the price rule by selecting the rate and seeing all active price rules.

QuickBooks Online QBO

How to change Customer Label in QuickBooks Online

To change the customer label:

  1. Select the Gear icon at the top, then Account & Settings under Your Company.
  2. Select Advanced then choose the pencil icon in the Customer label section under Other preferences.
  3. From the drop-down menu, choose your preferred customer label. They currently have seven labels to choose from (Clients, Customers, Donors, Guests, Members, Patients, and Tenants).
  4. Choose Save, then Done.
  5. Note: Some parts of QuickBooks Online won’t change terminologies until the next time you sign in.
Account & Settings > Advanced > Other preferences > Customer label
QuickBooks Online QBO

Setting up and applying automatic LATE FEES Invoices in QuickBooks Online QBO

Setting up and applying automatic late fees on Invoices in QuickBooks Online QBO
Banking QuickBooks Online QBO

Learn how to email your expense receipts to QuickBooks Online

If you have a receipt, you can email it to QuickBooks. They will extract info from it and create a transaction for you to review. You will see them in the Banking > Receipts tab. Then you can edit the receipt, add it to an account, or match it to an existing transaction. You’ll also have the receipt on file for tax time.

It involves the following three steps:

Step 1: Register your email address

  • Go the Banking menu from the left dashboard, then select the Receipts tab.
  • Select Register your email to get started. You should see “Send receipts to,” it means you’ve already registered your email address).

Step 2: Email or forward receipts to

  • Attach receipts or send them in the body of an email. For example, you could take photos of paper receipts and send those, or forward an email that is a receipt itself (such as from an online purchase, Uber or Lyft ride, etc.). If you send a file it should be a pdf, jpeg, jpg, gif, or png.
  • Send your receipts to Processing might take a few minutes. If something didn’t quite work, you’ll get an email that lets you know.
  • Once it’s in the QBO system, QuickBooks automatically tries to pull out the vendor, date, total, and last four digits of the credit card number. You’ll see the receipt under For Review in the Receipts tab.

The next step is to review the receipt detail screen and categorize expenses. And Save.

Now you can create an expense transaction (click “Create expense under Action column) and then will post to the bank or credit card register.

Once you Create Expense from the “From review” section, it will show up on the “Reviewed” section of the Receipts tab.

Clicking “Undo add” under Action column, move back the expense to the For Review section again.

Another helpful article

QuickBooks Online QBO

QuickBooks Live Full-Service Bookkeeping

QuickBooks Live is a new, monthly service from Intuit that provides certified experts to ensure that small business owners’ books are always accurate. QuickBooks Live provides small businesses with three key benefits:

  1. Their books done right—guaranteed
  2. Focus on their business, not their books
  3. Year-round confidence
Left Dashboard > Live Bookkeeping (URL: )

General Details on What the Service Provides:

· Dedicated Team: In less than 2-minutes, small businesses are matched with a dedicated team of QuickBooks-certified bookkeepers who understand their industry.

· Custom Setup: Their primary bookkeeper will get to know their business and industry and customize their setup accordingly.

· Month-End Close: Their primary bookkeeper will close their books each month and meet with them over video chat or phone to review them.

· Accurate Books: Their bookkeeping team will help categorize transactions and reconcile credits and debits so their books are always accurate.

· Improved Organization: Get their income statements, balance sheet, and chart of accounts organized, and so they can better understand their business performance.

· Year-End Report: Their primary bookkeeper will put together a year-end report for their business to assist them to come tax time.

· Chat Using Screenshare: Collaborate with their primary bookkeeper over video chat with screen share.

· On-Demand Assistance: Set up a video chat appointment with, or message, their primary bookkeeper whenever they need help.

· No Contract, Cancel Anytime: There is no long-term commitment to the service.

What’s Not Included: QuickBooks Live does not include payroll setup and/or support. Their bookkeeping team only handles bookkeeping—this service is not a substitute for a CPA or accountant. Their team will prepare their books for tax season but will not handle their taxes.

*100% Accurate Books Guarantee: If their QuickBooks Live Bookkeeper makes an error that requires them to re-open their books for any month, we will correct the error in their books for the month that the error occurred at no additional charge.

Plans and Pricing

Currently, they offer three plans:

Contact phone number: 800-365-9606

QuickBooks Online QBO

Where is Journal Entry in QuickBooks Online – Review User view for Business and Accountant

“+ New” look – Business view vs. Accountant view

Update on “+ New” look

QBO introduced two new features with “+ New” create transactions screen.

  • New “User view” for Business view and Accountant view
  • Gear icon – Account and Settings – Advanced – User view
  • Select “Accountant View” for a classic look with Journal Entry under Other
  • Select a “Business View” for a new look with newly added create transactions link
Classic Accountant View
New Business View
Gear > Your Company > Account & Settings > Advanced > User View
QuickBooks Online QBO

Intuit’s acquisition of ChronoBooks offers enhanced productivity with QuickBooks Online Advanced

Intuit® is taking the next step in making QuickBooks® Online the premier solution for small- and mid-size businesses (SMBs) by acquiring ChronoBooks, a cloud-based solution that accountants and SMBs rely on to view and restore historical QuickBooks Online activity. In the near future, each QuickBooks Online Advanced plan will include ChronoBooks at no additional charge. …continue reading…

QuickBooks Online QBO

How to Invoice your Customer for Sales Tax only in QuickBooks Online QBO

Invoicing Sales Tax Only

This video will show step-by-step instructions on how to Invoice your customer for missing Sales Tax only. Be sure to watch the video to the end, so you will not miss any steps.

If you have any questions regarding this one or any, be sure to visit the “Ask Question” forum by clicking the link at the top menu of our site.

QuickBooks Online QBO

What’s new in QuickBooks Online: November 2019

Some new features and improvements were added in QuickBooks® Online:

Simplify credit card payments with a new workflow

Get organized and stay compliant with sales tax filing

Save time with the profit and loss report enhancement

Establish and manage your Chase Bank account

Identify opportunities with the Revenue Streams Dashboard report

Take control of your cash with batch expenses

Create custom roles for efficient control and security

Increase productivity with automated workflows